# : Patients arrive at a small urgent-care clinic according to a Poisson process (.e. exponential interarrival times) with an average of 5 patients per hour.

: Patients arrive at a small urgent-care clinic according to a Poisson process (.e. exponential interarrival times) with an average of 5 patients per hour. The clinic is staffed by a single nurse and a single doctor. Patients first visit with the nurse. The time to complete this process is 6 minutes on average, with a standard deviation of 3 minutes. The patients then wait to see the doctor, who spends an average of 10 mins with each patient. The time the doctor spends with each patient is fairly variable and can be considered exponential. Q4.1 Utilization of Nurse 1 Point What is the percent utilization of the nurse? Write just the round number, for eſample, if utilization is 71.6%, just write 72 Enter your answer here Q4.2 Utilization of Doctor 1 Point What is the percent utilization of the doctor? Write just the round number; for example, if utilization is 71.6%, Just write 72 Enter your answer here
What is the squared coefficient of variation of arrivals? Enter your answer here Q4.4 SCV nurse 1 Point What is the squared coefficient of variation of the nurse step? Enter your answer here Q4.5 SCV Doctor 1 Point What is the squared coefficient of variation of the doctor step? Enter your answer here Q4.6 5 Points How long will patients wait for the doctor on average after completing the nurse step? How many patients on average will be waiting for the doctor after completing the nurse step? Upload

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