Part B Read the case study, then answer the question that follows. Case study Simon is the case manager for Terri, a person with complex
Part B Read the case study, then answer the question that follows. Case study Simon is the case manager for Terri, a person with complex support needs. Terri has multiple sclerosis (MS) and has recently been diagnosed with type 2 diabetes. Terri needs support with understanding and managing her diabetes and, as the MS progresses, she will require more care. It is Simon’s role to coordinate the delivery of services according to Terri’s individualised support plan. Lisa is Terri’s current support worker, but she does not have the skills to manage diabetes. She requires training in recording data, insulin use, managing blood sugar levels and managing any difficulties or issues. Lisa does have the skills required to care for the current stage of Terri’s MS; however, as the MS advances and Terri’s condition deteriorates and changes, Simon knows Lisa will require more training. Simon creates a training plan for Lisa and arranges for her to attend a workshop for disability support workers caring for people with diabetes. Simon also makes a note to access training for Lisa to enable her to provide care for Terri as her needs change.
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